Work
Real systems, shipped for real businesses
A look at the work. Details anonymized on request.
Rebuilding an independent agency's entire lead engine
The agency's old site only emailed the owner when a quote came in — so leads waited, and many went cold. We rebuilt the intake around speed and follow-up: every quote request now fires an instant text and email to both the agent and the prospect, a website chat hands off to a live text thread, and lapsed policyholders get automated, compliant win-back outreach.
Every message is sent over registered, TCPA/10DLC-compliant SMS with real consent capture and tamper-evident logging — so it actually delivers, and the agency stays protected.
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faster lead response (was hours, now seconds)
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more inbound conversations captured
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premium rebound from lapsed clients
Metrics finalized as the system runs; figures shown are placeholders.
More case studies as engagements wrap. The same playbook applies to dental, legal, home services, and med spas — any business with leads to chase and customers worth keeping.